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Strategic Engagement Skills for OpEx


Elevate your team’s ability to influence change through ‘Strategic Engagement Skills’.

Operational Excellence Executives who guide major business initiatives know from experience that influencing business executives and employees to adjust to a fast-changing environment is the key to getting results. ‘Guiding others through change’ is one of the most critical, and at the same time, most underdeveloped OpEx capabilities.  It is also among the most challenging to develop without guidance, and few disciplines cover it in their curricula. The Center for Strategy Realization has helped numerous OpEx teams address that gap.


Resolve Your Toughest Issues

High-energy modules immerse your team in relevant concepts    and cases through application.  Program content drives directly to the root causes of the most challenging people and sponsor issues on your organization’s major projects:

Enhance Sponsorship  Shape behavior patterns for success,  support sponsors in creating the compelling change story they  must tell, and reframe sponsor objections to expand possibilities.

Improve Belt Role Positioning  Move from ‘tactician’ toward ‘strategic advisor’; play a valuable development role with sponsors.

Coach Leadership Teams  Learn the incisive questions that align  leaders on divisive issues; improve decision making and prioritization; deal with dysfunction and navigate politics.

Build Momentum Shape direction faster; build and guide implementation networks; reduce confusion and conflict.

Strengthen Middle Management  Artfully guide people managers to localize change and develop their personal commitment necessary for success.

Drive Employee Engagement  Learn the exact employee dialogue required for change; address deep resistance and non-compliance.

Develop Accountability  Learn strategies to deepen accountability and sustain results through persuasive dialogue techniques and critical project handoff techniques.

The Strategic Engagement Skills Program guides mid-senior level professionals to new levels of capability by applying powerful influence and engagement techniques that dramatically enhance personal effectiveness, the ability to develop the business leaders they support, and drive results to the bottom line. This program is ideal for Operational Excellence, Lean, Sigma, Quality, and Project professionals leading or supporting major organizational initiatives that require behavior change.


Learn to Change Behavior

Built around a comprehensive change leadership competency assessment, this program integrates a variety of interactive methods to reveal the most current and effective ways to deepen presence, frame expectations, and reframe difficult issues to effectively influence sponsors, leadership teams, middle level managers and employees to engage in the behaviors necessary for success.

The in-depth, 2.5-day in-class workshop or 8-week virtual live curriculum is designed for professionals committed to becoming effective influencers, successful relationship managers, and great coaches. The course teaches the full range of practical skills needed to guide others through change.

Most importantly, the program is specifically designed to teach strategic engagement skills intuitively, through situations and conversations that project professionals deal with every day. With a practical and easy to apply approach, it focuses on modeling the actual words and techniques required to support others in leading real world change.


Interactive and Hands-On

Personal Skills Assessment  Participants complete a comprehensive assessment of the 28 competencies across the 7 dimensions. This    creates a detailed roadmap for development and action planning.

Learning Labs  Focused, short-burst modules dive deep into concepts, surface questions, and sustain energy. Application accelerates ROI.

Project Assessment  Uncover patterns of project success and failure modes; identify actions needed to address those.

Anytime/Anywhere Access  In addition to in-class materials, receive access to a private portal available 24/7 on multiple devices to ensure constant access to tools: assessments, checklists, frameworks, and conversation guides.  All virtual sessions are recorded.

Group Coaching  Instructor and peer group create a supportive ‘stretch’ environment that takes accountability and performance to the next level.

Expert Instructor  Experienced implementation leader with deep  business acumen shares insights and guides participants through  dynamic discussions and practical examples.

Optional: Certification  Exam and guided project application (additional   4 months) assure personal mastery of material and ROI for the company.


For Professionals Leading Change:

  • Accelerate project results, consistently achieve tough goals, and position yourself in a more strategic role.
  • Effectively coach leaders on how to sponsor and execute change.
  • Develop a reputation for building relationships that help executives achieve what they say they want.
  • Overcome personal agendas; navigate the politics of change with less risk.
  • Communicate and influence skillfully to break down barriers, reduce friction, and influence motivation.
  • Formulate powerful questions that create insights and bring  important issues to the surface for resolution.
  • Develop the gravitas  that is essential to address difficult behavior.
  • Facilitate persuasive conversations that move people to action.

ROI For the Organization & Executives:

  • Realize the business benefits and ROI expected from major initiatives.
  • Develop capabilities required to achieve the company’s transformation; accelerate results and restore productivity quickly.
  • Build a performance culture that achieves vital goals and objectives.
  • Engage employees at all levels and prepare key talent for future roles.
  • Build the foundation for an agile internal capability that can be deployed to change company culture and drive enterprise goals.





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“Perfect blend of empirical and science-based content expertly packaged & delivered... increased the quality of the results I would have been able to deliver on my own.”

Rod P.

Rod P., Director, Process Improvement
CSL Behring

“You de-mystified the world of change by getting me to focus on human behavior, not on risks or convoluted frameworks. You are a master at de-constructing knotty, amorphous people & sponsor issues.”

Pam S.

Pam S., Strategy Lead
Janssen Pharmaceuticals/ Johnson & Johnson


“You helped me to realize & take action on the sources of dysfunction in our improvement efforts and prevent them from reoccurring in the future.”

Mark  E., Global Director, Enterprise Business Services & MBB  Johnson & Johnson

"I was surprised at the amount of practical templates and models that can be utilized quickly…how easily I can take them and apply them today in real practice.”

AVP, Operational Excellence & BB  EastWest Bank